Last Updated: 29 July 2026
Luinova Multitrade Enterprise
Website: luinova.in
Brand: Luinova Beauty and Cosmetics
At Luinova Multitrade Enterprise, we respect your privacy and are committed to protecting the personal information you provide when using our website, luinova.in, purchasing our products, creating an account, contacting us, or otherwise interacting with our services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, when it may be shared, and the choices available to you.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Luinova Multitrade Enterprise operates the website Luinova.in and offers products under the Luinova Beauty and Cosmetics brand, including beauty, skincare, haircare and related health and nutrition products.
For the purposes of applicable data-protection laws, Luinova Multitrade Enterprise may act as the entity responsible for determining how and why personal data collected through the website is processed.
Depending on how you use our website, we may collect the following information:
This may include:
If you create an account, we may collect information such as:
When you purchase products from us, we may collect information necessary to process your order, including:
We generally do not store complete debit-card, credit-card, UPI PIN, CVV or banking passwords on our own systems. Payment information may be processed by authorised third-party payment service providers according to their own privacy and security policies.
If you contact us through email, telephone, WhatsApp, website forms, social media or other communication channels, we may retain relevant information from that communication for customer support, record-keeping and service improvement.
When you visit our website, certain technical information may be collected automatically, such as:
This information may be used for security, analytics, website functionality and performance improvement.
We may process personal information for legitimate business and service-related purposes, including:
We aim to collect and process only information that is reasonably necessary for the relevant purpose.
Depending on the circumstances and applicable law, we may process personal data based on:
Where consent is required, we will seek consent in an appropriate manner.
Where processing is based on consent, you may withdraw that consent in accordance with applicable law. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.
Payments made through Luinova.in may be processed through third-party payment gateways or financial service providers.
Depending on the payment method selected, you may be redirected to or interact with a third-party payment platform.
We do not request or intentionally collect your:
You should never provide such confidential payment credentials to anyone claiming to represent Luinova.
Payment providers may process information according to their own privacy policies and applicable laws.
To fulfil an order, we may need to share necessary information with delivery partners, logistics companies, shipping providers or other service providers.
Information shared may include:
Such information will be shared only to the extent reasonably necessary for fulfilment of the relevant service or as otherwise permitted by applicable law.
Luinova.in may use cookies and similar technologies to:
Cookies may be session-based or persistent.
You may be able to control or disable certain cookies through your browser settings. However, disabling essential cookies may affect some website features, including account or shopping functionality.
We may use trusted third-party service providers to operate and improve our business, including providers involved in:
These providers may process personal information only as reasonably necessary to provide their services to us, subject to applicable contractual, security and legal requirements.
Where permitted by applicable law, we may send information about:
You may opt out of promotional communications by using the unsubscribe option provided in the relevant communication or by contacting us.
Even if you opt out of marketing communications, we may continue sending essential transactional or service-related messages, such as order confirmations, delivery updates, security notifications and important account communications.
Our website or communications may contain links to social media platforms or other external websites.
If you interact with these platforms, your information may be processed by the relevant third party according to its own privacy policy and terms.
We are not responsible for the privacy practices, security or content of third-party websites and platforms that we do not control.
We do not sell your personal information as a commodity.
We may disclose information where reasonably necessary to:
We seek to limit disclosure to information reasonably necessary for the relevant purpose.
We take reasonable technical and organisational measures designed to protect personal information against:
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
You are also responsible for maintaining the confidentiality of your account credentials and should immediately contact us if you believe your account has been compromised.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
When personal information is no longer required, we may delete, anonymise or otherwise securely dispose of it, subject to applicable law and legitimate record-retention requirements.
Subject to applicable law and any conditions or limitations prescribed by law, you may have rights relating to your personal data, including rights to:
Requests should be submitted using the contact information provided below.
We may need to verify your identity before fulfilling certain requests in order to protect your information and prevent unauthorised access.
Luinova.in is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
Where applicable law requires parental or guardian consent for processing a child's personal data, we will follow the relevant requirements.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.
If we become aware of a personal-data breach affecting information under our control, we will take reasonable steps to investigate, contain and mitigate the incident and provide notifications where required by applicable law.
Certain service providers or technology infrastructure used by us may process information outside your state or country.
Where personal data is transferred outside India or otherwise made available internationally, we will take reasonable steps to comply with applicable legal requirements relating to such processing or transfer.
Luinova.in may contain links to third-party websites, applications, payment services, social-media platforms or other external services.
Once you leave our website or interact with a third-party service, that third party's own privacy policy may apply.
We encourage users to review the privacy policies of third-party services before providing personal information.
We may update this Privacy Policy from time to time to reflect:
When we update this policy, we will revise the "Last Updated" date at the beginning of the policy.
Where required by applicable law, we may provide additional notice or obtain consent for material changes.
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes relating to privacy or personal-data processing shall be subject to the applicable legal and regulatory framework in India.
If you have questions, requests, complaints or concerns regarding this Privacy Policy or the handling of your personal information, please contact us.
Luinova Multitrade Enterprise
Brand: Luinova Beauty and Cosmetics
Website: luinova.in
Email: luinova@gmail.com
Phone: +91 1111111111
Business Address: Guwahati
Privacy / Grievance Contact
For privacy-related requests, please use:
Email: [Insert Privacy/Grievance Email]
Subject: Privacy Request – Luinova.in
We will review and respond to privacy-related requests in accordance with applicable law and within the applicable time period.
By using Luinova.in, creating an account, placing an order, submitting information through our website, or otherwise interacting with our services, you acknowledge that you have read this Privacy Policy and understand how your personal information may be processed as described above.
Luinova Multitrade Enterprise
Luinova Beauty and Cosmetics
Last Updated: 29 July 2026
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